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eCentra ASP Solutions
eCentra
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eCentra provides hosted solutions to help enterprises manage customer care
processes.
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Frequently Asked Questions
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User reqreuiements are very important to us. Please contact us if you have
specific requirements about your CRM and Portal applications.
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| How do I report a problem? |
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Please send us an email detailed the
problem.
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| Is technical support available? |
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For IOS/Support, technical support is included in our ASP monthly fee.
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For users of IOS/Sales Free program, you can purchase technical support for a
monthly fee of $10 per user.
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| Do you offer training? |
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For IOS/Support customers, we offer a complimentary training session.
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For users of IOS/Sales Free program, a special priced online one-to-one
training program can be purchased at $150 for a two hours session. Please
contact us for details.
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